Responsible
FOMACOP
Purpose
Online service delivery. Site user management. Commercial communications related to our services.
Legitimation
Express consent and legitimate interest
Recipients
No data will be passed on to third parties, except in cases of legal obligation
Rights
Access, rectification and deletion of data, as well as other rights, as explained in the additional information.
Further information
Additional detailed information on data protection is available in the annexed clauses at the following address https://fomacop.ma/Privacy Policy/
At the house of FOMACOP, we strive to provide you with the best possible experience with our products and services. In some cases, it is necessary to collect information for this purpose. We care about your privacy and believe we need to be transparent about it.
Therefore, and for the purposes of the provisions of REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 27 April 2016 (hereinafter, “GDPR”) on the protection of natural persons with regard to the processing of data of a personal nature and the free movement of such data, and of LAW 34/2002, of July 11, of Services of the Information Society and Electronic Commerce (hereinafter, “LSSI”), FOMACOP. informs the user that, as data controller, it will incorporate the personal data provided by users into an automated file.
Our commitment begins with the following explanation:
We collect your data in order to improve your user experience, taking into account your interests and needs.
We are transparent about what information we collect about you, and why we collect it.
Our intention is to provide you with the best possible experience. Therefore, when we use your personal information, we always do so in a compliant manner and, where necessary, we ask for your consent.
We understand that your information belongs to you. Therefore, if you choose not to give us permission to process it, you can ask us to stop processing it.
Our priority is to ensure your security and to process your data in accordance with European legislation.
For more information on how we process your data, please see the different sections of the privacy policy below:
Who is responsible for processing your personal data?
Identify : FOMACOP.
Registered office: CALLE MESTRE D´AIXA, 2, XERESA, VALENCIA, CP 46.790
CIF No.: Bxxxxxxxxxx
Email: info@fomacop.ma
FOMACOP. has appointed a data protection officer or an internal contact person within his organization. If you wish to ask a question regarding the processing of your personal data, you can contact this person at info@fomacop.ma.
What personal data do we collect?
The personal data that the user can provide:
Name, address and date of birth.
Phone number and email.
Location.
Payment and refund information.
IP address, date and time you access our services, browser you use, and details of your device's operating system.
any other information or data you choose to share with us.
In some cases, it is mandatory to complete the registration form to access and benefit from certain services offered on the site; likewise, failure to provide the personal data requested or failure to accept this data protection policy will result in the impossibility of subscribing, logging in or participating in the promotions for which the personal data is requested.
Why and for what purpose do we process your data?
At the house of FOMACOP., we process the information provided by data subjects for the following purposes:
Manage orders or engage any of our services, whether online or on physical business premises.
Manage the sending of the requested information.
Develop commercial actions and carry out the updating and management of the relationship with the user, as well as the management of the services offered through the site and information tasks, being able to carry out automatic evaluations, obtain profiles and customer segmentation tasks in order to personalize the treatment according to their characteristics and needs and improve the customer's online experience.
Develop and manage contests, sweepstakes or other promotional activities that may be organized.
In some cases, it will be necessary to provide information to the authorities or to third-party companies for audit purposes, as well as to process personal data from invoices, contracts and documents in order to respond to complaints from customers or public administrations.
We inform you that the personal data obtained as a result of your registration as a user will form part of the register of processing activities and operations (RAT), which will be updated periodically in accordance with the provisions of the GDPR.
What is the legitimacy of the processing of your data?
The processing of your data may be based on the following legal bases:
Consent of the person concerned for the conclusion of contracts for the provision of services and purchases of products, for contact forms, requests for information or registration for newsletters.
Legitimate interest in the processing of our customers' data in the context of direct marketing actions, and express consent of the person concerned for everything related to automatic evaluations and profiling.
Compliance with legal obligations regarding fraud prevention, communication with public authorities and third-party claims.
How long do we keep your data?
The processing of data for the purposes described above will be maintained for the time necessary to achieve the purpose for which they were collected (for example, for the duration of the commercial relationship), as well as for compliance with the legal obligations arising of data processing.
To which recipients is your data disclosed?
In some cases, only when necessary, FOMACOP. will provide user data to third parties, except to the rest of the group companies. However, the data will never be sold to third parties. External service providers (e.g. payment providers or delivery companies), with whom FOMACOP. works, may use the data to provide the corresponding services, but they will not use this information for their own purposes or to transfer it to third parties.
FOMACOP. strives to ensure the security of personal data when it is sent outside the company and ensures that third-party service providers respect confidentiality and have appropriate measures in place to protect personal data. These third parties have an obligation to ensure that the information is treated in accordance with data privacy regulations.
In some cases, the law may require that personal data be disclosed to government agencies or other parties; only the data strictly necessary for the fulfillment of these legal obligations will be disclosed.
The personal data obtained may also be shared with other group companies.
Where are your data stored?
In general, data is stored within the EU. If data is sent to third parties outside the EU, we will ensure that these third parties offer a sufficient level of protection, either because they have Binding Corporate Rules (BCR) or because they have adhered to the Privacy Shield.
What are your rights and how can you exercise them?
You can send your communications and exercise your rights by sending a request to the following address: info@guillemexport.es.
In accordance with the provisions of the GDPR, you can request:
Right of access: you can request information about the personal data we hold about you.
Right of rectification: you can communicate any modification of your personal data.
Right to erasure and right to be forgotten: you can request the erasure of your personal data after it has been blocked.
Right to restriction of processing: this is to restrict the processing of personal data.
Right of opposition: you can withdraw your consent to the processing of your data, opposing any further processing.
Right to portability: in certain cases, you can request a copy of the personal data in a structured, commonly used and machine-readable format to transmit it to another data controller.
Right not to be subject to individualized decisions: you can request not to be subject to decisions based solely on automated processing, including profiling, which produce legal effects or significantly affect the data subject.
In some cases, your request may be refused if you request the deletion of data necessary to comply with legal obligations.
Furthermore, if you have a complaint about the processing of your data, you can lodge a complaint with the data protection authority.
Who is responsible for the accuracy and veracity of the data provided?
The user is solely responsible for the veracity and accuracy of the data included, and he exempts FOMACOP. of any liability in this respect. Users guarantee and respond, in any case, for the accuracy, validity and authenticity of the personal data provided, and undertake to keep them updated. The user undertakes to provide complete and correct information in the registration or subscription form. FOMACOP. reserves the right to terminate the services ordered in a contract concluded with users, if the information provided is false, incomplete, inaccurate or outdated.
GUILLEM EXPORT, SL is not responsible for the veracity of the information which is not of its own elaboration and of which another source is indicated; it therefore assumes no liability for hypothetical damages that may arise from the use of this information.
FOMACOP. reserves the right to update, modify or delete the information contained in its pages and may even limit or deny access to this information. FOMACOP. is exempt from any responsibility for losses or damages that the user may suffer due to errors, defects or omissions in the information provided by FOMACOP. when they come from external sources.
Likewise, the user certifies that he is over 14 years old and has the legal capacity to consent to the processing of his personal data.
How do we process the personal data of minors?
In principle, our services are not specifically intended for minors. However, in the event that any of them are aimed at minors under the age of fourteen, in accordance with article 8 of the GDPR and article 7 of the LO3/2018 of December 5 (LOPDGDD) , FOMACOP. will require the valid, free, unequivocal, specific and informed consent of their legal guardians in order to process the personal data of minors. In this case, the identity card or other form of identification of the person giving consent will be required.
In the case of persons over the age of fourteen, the data may be processed with the consent of the user, except in cases where the law requires the assistance of holders of parental authority or guardianship.
What security measures do we apply to protect your personal data?
FOMACOP. has adopted the security levels legally required for the protection of personal data, and strives to install the other means and additional technical measures available to it to prevent loss, misuse, alteration, unauthorized access and the theft of personal data provided to FOMACOP.
FOMACOP. is not responsible for any damages or harm that may result from interferences, omissions, interruptions, computer viruses, telephone breakdowns or disconnections in the operation of this electronic system, caused by reasons beyond the control of the will of FOMACOP., nor delays or blockages in the use of this electronic system caused by deficiencies or overloads of the telephone lines or overloads in the data processing center, the Internet system or other electronic systems, as well as the damages that may be caused by third parties through unlawful interference beyond the control of FOMACOP.. Notwithstanding the foregoing, the user should be aware that Internet security measures are not infallible.
Links to other sites
The site http://www.guillemexport.es/ may contain links to other sites. By clicking on one of these links and accessing an external site, the visit will be subject to the privacy policy of that site, and FOMACOP. will be released from any responsibility for its privacy policy.
How do we use cookies?
The website and social networks of FOMACOP. use cookies to optimize and personalize your browsing experience. Cookies are physical information files that are stored on the user's terminal, and the information collected by cookies is used to facilitate user navigation on the portal and optimize the browsing experience. The data collected through cookies may be shared with their creators, but in no case will the information obtained by them be associated with personal data or data that can identify the user.
However, if you do not want cookies to be installed on your hard drive, you can configure your browser to prevent the installation of these files. For more information, please see our cookie policy.
Can the privacy policy be changed?
This privacy policy is subject to change. We recommend that you review the Privacy Policy from time to time.
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